As an online interpreter, I receive calls from various units in different environments every day, providing interpretation assistance. Whether it's for medical, financial, insurance, or government agencies, I usually help both parties communicate effectively. I received a call from the 911 unit of the New York City Police Department a few minutes ago. A man with a Taiwanese accent had called 911. I wasn’t privy to the details of his conversation with the 911 call handler, so they requested interpretation assistance. The 911 call handler first asked him whether he needed police, an ambulance, or the fire department. The man explained that he had already called an ambulance and that the person was already in the hospital. However, he had something to say to the U.S. government and wanted to ask the 911 call handler if he could relay that message. The 911 call handler appeared uncertain about his request, repeatedly asking if he needed police, an ambulance, or the fire department. The...
剛剛又接了一通打電話到銀行申訴、要求退款的翻譯電話。對方說自己才收到一張新的信用卡不到一個月,已經被盜刷了五、六次。換了新卡號之後不到一個星期,又被盜刷了三、四次,氣得打電話去銀行大罵銀行的保安與防盜機制是怎麼回事。 經過了將近 30 分鐘的交涉,銀行還是很乾脆地把所有未授權的交易金額全數退還、並再一次地郵寄一張全新、不同卡號的信用卡給對方。結果在幾次詢問的過程中才發現,原來對方只喜歡 TEMU 買東西,因為便宜、退貨又不囉嗦。 雖然我不確定是否真的是因為消費習慣的關係,但我認為在網路上買東西,真的還是要慎選可靠、信用好、正面評價高的商家,不然若只是選擇價格便宜的網站消費,後續可能產生的各種麻煩,應該就不是當初為了省那幾塊錢就能夠賠得來的。 I just handled another interpretation call about someone calling their bank to complain and request a refund. The caller mentioned that he had only had his new credit card for less than a month, but it had already been used fraudulently five or six times. After getting a replacement card with a new number, it happened again within a week—this time three or four times. Frustrated, he called the bank to criticize its security and anti-fraud measures. After about 30 minutes of discussion, the bank generously refunded all the unauthorized charges and sent out another brand-new credit card with a different number. During the conversation, it turned out the caller mainly s...
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